What will learners learn in this course?
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Apply the 5-step design thinking process to a design challenge in your organization.
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Empathize with your user through interviews and observations, in order to take a human-centered approach to a problem.
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Define your core problem by synthesizing and analyzing information gathered during your empathy work.
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Ideate solutions to your problem by brainstorming using "How might we..." statements.
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Prototype your ideas rapidly to identify the best possible solution for your problem.
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Test your prototypes with users to gather feedback on your proposed solution.
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Pitch design thinking to your team or organization using storytelling.
What are the requirements or prerequisites for taking your course?
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You should be comfortable in the skills of your own profession in order to effectively apply design thinking principles to a challenge relevant to your fie
Who is the course for?
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Employees looking for a structured way to develop innovative ideas that will appeal to their audience.
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Human Resources employees looking to develop a more human-centered approach to their workplace trainings and programs.
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Product managers looking to push their teams to focus on the user experience when designing new features.
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This course is NOT for formally trained designers, or those who already have a high-level understanding of the design thinking process.